If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.One affected public-folder based OAB distribution and the other affected web-based distribution.I want to provide some hints on things that need to be checked in order to follow the OAB generation and publishing process from the server to the client.
In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!But now you want to change its update frequency, any ideas? In the opening Send/Receive Groups dialog box, please click the New button. In the popping out Send/Receive Group Name dialog box, name the new group, and click the OK button. See screenshot: Note: It’s optional to check the Schedule an automatic send/receive every x minutes option in the When Outlook is Offline section, and specify the update interval among the option.This article will introduce the solution to deal with this issue. Step 3: The new version of the GAL will now be downloaded.A status window will open to indicate that the download is in progress and will close automatically when the download is complete.So make sure the internal and external URL for OAB and Autodiscover virtual directory is configured properly.